- Smile, look the other person in the eye, talk in a confident voice and talk about fun things.
- Pay attention to your non-verbal communication - it should match your verbal communication.
- Show that you care about the other person. Ask them how their day was, what they did on the weekend, what they enjoy doing.
- Pay attention to what the other person is talking about, and do not interrupt them. Wait until they have paused, and then make a comment about what they were saying. Speak slowly, clearly and with a calm voice.
- Respect the opinion of the other person. You can have a different opinion, but only say it once. There is no point arguing about it over and over again.
Monday, August 13, 2018
9Hh Health ways to reduce conflict
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