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Monday, August 13, 2018

9Hh Health ways to reduce conflict


  1. Smile, look the other person in the eye, talk in a confident voice and talk about fun things.
  2. Pay attention to your non-verbal communication - it should match your verbal communication.
  3. Show that you care about the other person. Ask them how their day was, what they did on the weekend, what they enjoy doing.
  4. Pay attention to what the other person is talking about, and do not interrupt them. Wait until they have paused, and then make a comment about what they were saying. Speak slowly, clearly and with a calm voice.
  5. Respect the opinion of the other person. You can have a different opinion, but only say it once. There is no point arguing about it over and over again.

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